Has it always been so hard to make sure you aren't being overcharged or that you're getting the service you pay for?
It seems like I am spending a huge amount of time lately dealing with payments that aren't credited, extra items on invoices, double billings, and refund credits that don't show up. I don't know if it's because everything is computerized and there are no checks in place or if this really happens all the time and I'm just lucky to be catching it.
Last month there were double charges for gasoline that I had purchased that showed up when I checked my account online. I'm spending hours on the phone because of improper coding for an emergency room visit because the insurance company and hospital can't seem to communicate.
Maybe this is amplified for me because I have to deal with the church's finances as well as my own. But I'd really like a break from having to be so vigilant.